Fully immersing ourselves in your business to ensure your goals are met
Our product services span the entire lifecycle of your project, supporting with initial discovery and planning as well as with the design and implementation of your digital products.
Following implementation, we can also support in creating comprehensive go to market strategies, and uniquely provide ongoing support to keep your digital assets running smoothly. Whether you’re looking to upgrade legacy products or introduce new digital assets to your business, our expert team are here to help.
Increase in customer satisfaction
See a 25-30% average increase in customer satisfaction scores on products developed with a dedicated product team.
Increase in high-value features
Get up to 50% increased delivery of high-value features for business projects with a Product Owner.
Faster project turnarounds
See 40% faster average turnarounds in critical decision-making on projects with a Product Owner.
Increase in project success
See a 16% average increase in reported success rates on agile projects with a product team in place.
Seeing your projects through from initial discovery to post-launch support
Service
Product Strategy & Discovery
From market research and competitor analysis to roadmaps and pipeline plans, we will ensure your project fits your goals, timelines, and user needs.
Service
Product Development & Engineering
With a focus on UI and UX, our expert teams of designers, developers, and content creators will meticulously work on bringing your product to life.
Service
Product Delivery & Go to Market
Working with our testing, deployment, and marketing teams, we will create a comprehensive go to market plan in line with your launch requirements.
Service
Product Support
From keeping your digital assets optimal, to ensuring ongoing improvements, bug fixes, and more, we can support throughout the lifespan of your products.
Improving the outcomes of your projects
Having an engaged product team supporting your project is crucial for improving outcomes, both for your business and for your users. Our product team are experienced in working with clients in all sectors, helping to deliver their projects to scope and in line with roadmap plans.
Our process
01
Discovery phase
Through a series of meetings and workshops, our team will gain a complete understanding of your needs and goals. Working with you, we will look to bring clarity and definition to areas of uncertainty or ambiguity in your project brief. As part of our discovery phase, we cover your goals, objectives, and pain points, as well as any initial feature requirements.
02
Scope and strategy
With a comprehensive project brief in place, we move on to define your project scope in the form of projected deliverables, roadmaps, and a strategy. We take a holistic approach, considering your audience personas and journeys, your market trends and disruptors, and the competitive landscape. With data incorporated into every part of your product strategy, we aim to improve the success of your project from start to finish.
03
Design and development
Our technical teams will take everything we have determined during the initial stages to recommend the architecture and technologies capable of delivering a flexible, maintainable solution that meets all your requirements. With all the experts you need in one place, we can also build your solution in its entirety, covering everything from development and infrastructure through to aesthetic design and content.
04
Testing and deployment
With dedicated in-house testing and deployment teams, we will ensure your product is fully functional as well as compliant and user-friendly. Following any final fixes that arise through testing, we will develop a secure deployment plan to ensure your product is delivered smoothly and on time.
05
Go to market strategy
Our teams can help ensure the launch of your product is not only technically successful, but also impactful within your market. With support from our marketing and strategy experts, we develop tailored go to market plans that incorporate deployment, user onboarding, and activities to help build awareness and adoption of your product, whether it’s internal, business-facing, or consumer-targeted.
06
Continued support
We believe in long-term partnerships, which is why we provide ongoing support after your product is successfully launched. Whether you need continued hosting, cyber security, or 24-hour technical support, our teams are here to help. We can also provide ongoing design and development for product improvements, updates, or expansions, as well as product marketing support to ensure you meet your business goals.
