We’re passionate about delivering the best possible results, and we believe the best way to achieve this is to fully immerse ourselves in your business. We strive to learn everything we can from our clients, gaining in-depth knowledge of their business, their market, and their users to better inform our decision-making. No matter the project, we will always aim to be your long-term partner, developing solutions that will benefit your business for years to come whether you need our ongoing support or not.
client retention rate
clients with us for over 5 years
active contracts and retainers
projects completed
current client partnerships
Testimonials
Our strong strategic partnerships are built on collaboration
Driving towards your goals
We go the extra mile to evaluate your unique needs through extensive learning and discovery. For every project or contract, each client receives a single dedicated point of contact at Blue Frontier who makes it their business to know your business inside and out. Your account manager or project manager will learn about all your requirements and preferences in depth, acting as an in-house driving force to coordinating our efforts and pushing our work towards your goals.
Data-backed decision making
We don’t want our clients to invest their time, budgets and efforts in solutions that, in the end, won’t perform in the ways they need; this is why we prioritise data-backed decision making. Through strategic planning, research, and a clear visualisation of your user preferences, we aim for every piece of work to be driven by insight and clear reasoning. We will make you a stunning-looking website, an eye-catching brand, and ultra-engaging content, but we will ultimately craft these things to ensure they achieve the practical and tangible results you’re seeking.
Our process
01
Learning & discovery
We begin every project with a dedicated discovery phase to fully understand your brief and the core needs behind the solutions you’re seeking. This hyper-collaborative stage includes meetings, workshops, discovery calls, and more.
02
Audit & strategy
From market research and user journeys, through to tactical recommendations and best practice considerations, we’ll apply data and insight to produce a comprehensive plan that we are confident will perform.
03
Initial Work & review
With a vast range of services and skillsets all under one roof, we’ll get to work on carrying out your solution. As we work, you’ll receive regular updates on our progress and opportunities to review what we’ve done.
04
Refinement & launch
Following any revisions and refinements that arise from your review, or from our own thorough testing and QA processes, we’ll put together an appropriate plan for the deployment and launch of your tailored solution.
05
Results & optimisation
We will review the performance and results of your live solution, seeking ways to optimise and improve it even further. This could include SEO, content revisions, bug fixes, and user journey or data tracking amendments.
06
Ongoing support
Whilst you may be able to resource the regular upkeep of your solution internally, our experts are always on hand to provide ongoing technical support, IT and cybersecurity support, marketing support, and consultation.
Passionate problem solvers
We love a challenge, and with the different expertise and breadth of experience we have across the Blue Frontier team, we’re confident that there’s virtually no problem we wouldn’t be able to solve. Whether we apply a direct fix, or suggest a new strategic route, we’re not afraid to do what needs to be done to get your project or contract back on track again. We also don’t shy away from problems; we are honest and upfront in communicating any challenges as soon as they arise, and always strive to come to you prepared with suggestions for a solution.