Remote IT support
Blue Frontier supports businesses anywhere in the UK, or even overseas, by securely logging in to a computer remotely to fix technical issues. The process of third line IT support simply involves speaking to one of our fully trained and knowledgeable IT technicians, who can then connect to the machine via the internet to provide a quick fix of any issue you might be having.
Modern businesses are heavily reliant on IT, so any issues that occur need to be resolved quickly to minimise the impact on your operations. At Blue Frontier, our experienced remote IT support team can solve most common issues by remotely accessing your computer, locating the problem, and implementing a fix.
Managed IT support for SMEs
Small businesses often lack the resources for extensive IT infrastructure. Blue Frontier offers cost-effective remote IT support, providing expert assistance whenever needed. Our skilled technicians quickly resolve most issues without requiring expensive in-house staff or on-site engineers. With just a call, we’ll connect remotely to diagnose and fix problems efficiently.
Remote IT support also enables seamless assistance for remote employees, satellite teams, and even your clients. Whether it’s short-term IT cover or ongoing third-line support, Blue Frontier ensures minimal downtime and maximum productivity. Choose us for reliable, flexible IT solutions tailored to your business needs.
Benefits of remote business IT support
01
Rapid response
If you are having an issue completing a task because of an IT problem, third line IT support can ensure this is fixed quickly, simply by connecting to your device and resolving the problem.
02
Increased productivity
Rather than waiting for an IT engineer, or wasting time trying to resolve the issue yourself, a call to the Blue Frontier remote IT support team can lead to a quick turnaround time.
03
Mitigated risk
Security is paramount at Blue Frontier, evidenced by our CREST and Cyber Essentials Plus acceditations. We use secure software programmes and stick to strict security protocol at all times whe resolving your IT issues.
04
Cost effective
Remove the cost of paying a call out charge or covering travel expenses. It makes far more financial sense to get your IT issues fixed online. It can also minimise the need for exorbitant in-house IT support.
Who you'll be working with
case study
A scalable, custom software solution for a utilities product manufacturer
The client required a solution for their portal and mobile app that offered complete customisation. By building a solution using the React library we were able to create a completely bespoke mobile application in React Native that seamlessly integrates with the main React portal.
Learn more