Providing emergency support
Aside from offering proactive managed IT solutions for our clients to prevent such issues, Blue Frontier’s capable experts provide support to businesses in the event of a technical emergency, 24 hours a day.
We provide onsite IT support for businesses located throughout the South of England, as well as remote, third line IT support options to help overcome technical problems. You do not need to have a contract in order to call upon our services, and once the issue is resolved, we can put steps into place to avoid any further emergency scenarios.
Should you be looking for immediate IT support right now, get in touch with our team.
IT support around the clock
Modern businesses are global, and require 24 hour IT assistance to service locations overseas. Although we are a UK-based company, operating out of Salisbury, Southampton, and Bristol, we constantly have IT experts readily available to support your business.
Should your business be suffering from IT problems, do not let it impact your operations. Our team provides comprehensive IT support to our clients covering everything from assisting employees working remotely to fixing mystery network issues.
We work to resolve client issues quickly and with minimal disruption. Simply reach out to our IT support team and speak directly to an expert and we will get to work on getting things back up and running.
Why choose Blue Frontier?
Our accreditations highlight our ability to deliver an excellent service to our clients and we provide immediate access to specialist support in the event of an IT emergency. We are Cyber Essentials Plus and ISO/IEC 27001 certified, demonstrating our commitment to security.
01
Mitigate risk
Through monitoring and routine maintenance, we implement security measures to protect your business and prevent emergencies.
02
Minimise downtime
We ensure your IT systems are stable and that there is a contingency plan in place should there be any kind of breach or failure so you can continue to operate.
03
Futureproof
Keeping abreast of technology, our team is proactive and evolves with changes in the IT landscape to enhance our service levels.
04
Cost effective
24 hour support doesn’t need to break the bank; outsourcing emergency IT support to a specialist is an economical solution.
Who you'll be working with
Supporting sectors where uptime is crucial
Our help desk is UK-based, and manned by a fully trained and experienced team of IT engineers, who provide immediate support. Our support plans align with the requirements of individual businesses to deliver cost effective and trusted IT support services.
Blue Frontier has a track record of providing excellent IT support to public sector clients, such as the Cayman Islands Government and various NHS Trusts. We diagnose IT issues on a daily basis and are delighted to have extended this to a 24 hour service.
Aside from real time support, we offer IT consultancy on implementing new systems and contingency planning so that in the event of a technical emergency, your business can be proactive in resolving the issue and keeping critical systems running.
What our 24/7 support includes
We pride ourselves on delivering an outstanding level of customer service around the clock and in the face of adversity. Prevention is, of course, better than cure; however, if you do come unstuck, we work hard to deliver a solution.
Clients who choose Blue Frontier as their emergency IT support supplier will be able to access:
- Unlimited telephone and remote technical support
- 24/7 network monitoring
- Support for third party software
- Scheduled maintenance and updates
No matter where you are located, or where your employees are based, help is at hand when most required.
